Common questions, straight answers

Techlink provides eight core digital services: AI transformation and strategy, custom software development, web development, mobile app development (iOS and Android), quality assurance and testing, digital marketing (including SEO and paid search), cloud and infrastructure (AWS, Azure), and IT consulting. Based in Nicosia, Cyprus, we serve clients in 15+ countries, offering both individual services and full end-to-end digital delivery.

Techlink combines over 15 years of experience with a dedicated AI and automation practice, something most Cyprus-based agencies do not offer. We are Great Place to Work certified, have delivered 100+ projects across 12 industries on 3 continents, and maintain a 98% client satisfaction rate. Our team handles the full project lifecycle, from strategy and design to development, QA, and post-launch support.

AI can automate repetitive tasks such as document processing, data entry, and customer inquiries, reducing the time spent on these activities by 70 to 90 percent. Businesses that implement AI-driven workflow automation typically see return on investment within 3 to 6 months, with operational cost reductions of 25 to 50 percent in targeted processes. Techlink delivers practical AI solutions that start producing results in weeks, not months.

Techlink follows a four-phase AI transformation methodology. Phase 1 is Discover (1 to 2 weeks), where we map your processes, identify high-value automation opportunities, and quantify potential ROI. Phase 2 is Pilot (2 to 4 weeks), where we build a focused proof-of-concept on your highest-impact process and validate results with real data. Phase 3 is Scale (4 to 8 weeks), where we expand successful pilots across the business, integrate with your existing systems, and train your teams. Phase 4 is Optimise (ongoing), where we monitor performance, refine automations, and identify the next opportunities. You will see working results within the first 4 to 6 weeks.

Techlink builds four main types of AI solutions. First, intelligent document processing systems that automatically extract, classify, and validate data from invoices, contracts, applications, and other business documents. Second, workflow automation using robotic process automation (RPA) to eliminate manual data entry and repetitive tasks. Third, AI-powered customer support agents that handle inquiries across email, chat, and phone without human intervention. Fourth, custom AI knowledge systems and assistants that understand your business data and provide 24/7 intelligent responses.

Yes. Techlink works with leading AI platforms including Anthropic Claude, OpenAI (GPT-4), Microsoft Azure AI, Google Cloud AI, and open-source frameworks like LangChain and Hugging Face. We also use Anthropic Claude Code for AI-assisted software development, which accelerates delivery times while maintaining high code quality. We select the best AI platform for each project based on your specific requirements, data sensitivity, and budget.

The cost of custom software development depends on scope, complexity, and the technologies involved. As a general guide, a marketing website typically ranges from EUR 5,000 to EUR 15,000, a custom web application from EUR 20,000 to EUR 60,000, a mobile app from EUR 25,000 to EUR 80,000, and a full enterprise software platform from EUR 50,000 upwards. Techlink provides a detailed, transparent estimate after an initial discovery session. We offer fixed-price, time and materials, and retainer engagement models.

Project timelines depend on scope and complexity. A marketing or corporate website typically takes 4 to 6 weeks. A custom web application takes 8 to 14 weeks. A native mobile app for iOS and Android takes 10 to 16 weeks. A full AI transformation engagement takes 12 to 20 weeks. Techlink provides a detailed timeline during the discovery phase, with clear milestones so you always know where the project stands.

Techlink works with modern, industry-standard technologies. For frontend development we use React, Next.js, TypeScript, and Tailwind CSS. For backend development we use Node.js, Python, .NET, and PHP. For mobile apps we use React Native, Flutter, Swift (iOS), and Kotlin (Android). For cloud infrastructure we use AWS, Microsoft Azure, Docker, and Kubernetes. For AI and machine learning we use Anthropic Claude, OpenAI API, LangChain, TensorFlow, and Azure AI Services. We select the best technology stack for each project rather than taking a one-size-fits-all approach.

Yes. Techlink has extensive experience integrating new software with existing enterprise systems including ERPs like SAP and Microsoft Dynamics, CRMs like Salesforce and HubSpot, payment gateways, accounting platforms, and custom legacy backends. We design integrations that work seamlessly without disrupting your current operations, using secure APIs and established data protocols.

The choice depends on your requirements and budget. Native apps (built with Swift for iOS and Kotlin for Android) offer the best performance and access to device-specific features, making them ideal for complex, performance-critical applications. Cross-platform apps (built with React Native or Flutter) allow you to target both iOS and Android from a single codebase, reducing development time and cost by up to 40 percent. Techlink will help you evaluate the trade-offs during our discovery phase and recommend the best approach for your specific use case.

Yes. While Techlink is headquartered in Nicosia, Cyprus, we serve clients across Europe, the United States, and the Middle East, with projects delivered in 15+ countries. We are experienced in remote collaboration and adapt to your time zone and preferred communication tools, including Slack, Microsoft Teams, and video conferencing. Time zone overlap with Europe and the Middle East is immediate, and we maintain overlapping hours with US-based clients.

Techlink follows an agile development process with five key stages. First, Discovery and Planning, where we define your goals, scope requirements, and create a detailed project roadmap. Second, Design and Prototyping, where we create wireframes, UI/UX designs, and interactive prototypes for your review. Third, Development, where we build in iterative sprints with regular demos and progress updates. Fourth, Quality Assurance, where we conduct thorough testing including functional, performance, security, and user acceptance testing. Fifth, Launch and Support, where we deploy to production, monitor performance, and provide ongoing maintenance.

Yes. Techlink offers post-launch support and maintenance packages that include bug fixes, security patches, performance monitoring, server management, and feature enhancements. Many clients continue on a monthly retainer for continuous improvement. Our support team typically responds within 4 business hours, with critical issues addressed within 1 hour.

Techlink offers three main engagement models. Fixed-price is ideal for projects with well-defined scope, providing a guaranteed budget and timeline. Time and materials is suited for evolving projects where requirements may change, billed at agreed hourly or daily rates. Monthly retainer provides dedicated capacity for ongoing development, support, or consulting needs. For AI-specific projects, we also offer fixed-fee AI Opportunity Assessments (2-week engagements) and Proof of Concept pilots (4-week engagements). No long-term contracts are required.

Techlink typically works on projects starting from EUR 5,000. For AI consulting engagements, our entry-level AI Opportunity Assessment starts at a fixed fee for a 2-week engagement that delivers a ranked automation roadmap with ROI projections. We are happy to discuss your budget during a free discovery call and will always be transparent about whether we are the right fit for your project.

Techlink has delivered digital solutions across 12+ industry verticals: finance and banking, fintech, healthcare, retail and e-commerce, government and public sector, travel and hospitality, telecommunications, entertainment and media, education, real estate, manufacturing, and professional services. Our industry experience includes regulated environments such as financial services and government, where compliance and security are critical requirements.

Yes. Techlink has direct experience building digital platforms for government agencies, including the Cyprus EKE Portal. Our government projects involve secure data handling, GDPR compliance, multi-language support, and accessibility requirements. We understand the procurement and approval processes typical of public sector engagements and can work within those frameworks.

Techlink maintains quality and security through multiple practices. We conduct code reviews on every pull request, automated testing (unit, integration, and end-to-end), performance and load testing, and security and penetration testing. All projects follow secure coding standards, use encrypted data transmission (TLS/SSL), and implement role-based access control. For sensitive industries such as fintech and government, we apply additional compliance measures including GDPR data handling, audit logging, and encrypted data at rest.