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Loading page contentNative mobile app solution (iOS & Android) for leading US mortgage lender The Money Source.
The Money Source, one of the largest privately held non-bank mortgage lenders and servicers in the United States, was handling the vast majority of borrower interactions through phone calls and email. Borrowers calling to check their balance, make a payment, request tax documents, or update their insurance information created a heavy load on the servicing team.
With a growing loan portfolio and rising borrower expectations shaped by modern fintech apps, the company needed a mobile-first self-service platform that would let borrowers manage every aspect of their mortgage on their own terms — securely, instantly, and without picking up the phone.
The app had to support multiple loans per borrower, integrate with the existing loan servicing system of record, meet strict financial-industry security and compliance requirements, and deliver a polished consumer-grade experience on both iOS and Android.
Techlink partnered with The Money Source's product and servicing teams to map every borrower touchpoint — from the first post-closing welcome to ongoing monthly payments and annual escrow reviews. We prioritised the features that generated the highest call volume: balance inquiries, payment processing, document access, and payment method management.
We chose React Native to ship a single codebase to both app stores without compromising on native performance, and integrated Plaid for secure bank account linking so borrowers could set up payments without manually entering routing and account numbers. The architecture was designed around the existing servicing APIs, with a Node.js middleware layer handling authentication, data transformation, and push notification orchestration.
We delivered a full-featured mobile app that gives borrowers complete visibility and control over their mortgage accounts. A personalised home screen displays all active loans with real-time balances, loan numbers, and quick-action shortcuts. The payment flow supports both one-time and recurring payments with multiple funding sources, and borrowers can manage their payment methods and bank accounts directly within the app.
Beyond payments, the app provides access to tax and insurance documents, loan details and amortisation information, paperless billing enrolment, and a full payment history. Push notifications keep borrowers informed about upcoming due dates, payment confirmations, and important account updates.
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